Bookings can be made for 30 minute or longer massages. For group bookings of 3 or more people we require a 10% deposit to secure your booking (this can be made by credit card over the phone). Kindly inform our receptionist when booking if you’ve had surgery recently or if you have any other concerns to ensure we can provide massage.
For first time customers kindly arrive 5 minutes before your massage booking so you can fill in some information and ask us any questions. Payment can be made via cash, EFTPOS or credit card (Mastercard or Visa) prior to your massage
If you have any medical concerns you must let us know prior to your massage. If we are unsure whether massage would be safe for your condition, or potentially affect our practitioners, then we have the right to refuse massage.
We are a busy practice, so if you wish to change or cancel a booking, 24 hours notice is required by calling the branch you booked and speaking to our receptionist. If less than 24 hours notice is given then bookings made for gift vouchers will lose 50% of their time value. Deposits for group bookings will not be refunded. If a booking for a gift voucher is ignored (i.e. non attendance) then the voucher will be void.